Introduction
Bd80 (referred to as "we", "the platform", or "bd80") believes you should have full control over your personal information. We only collect what we need to deliver the best possible service — nothing more.
This Privacy Policy explains what information we collect when you use bd80's website, mobile app, and related services, why we collect it, how long we retain it, and how your data is kept secure.
By using any bd80 service, you are considered to have accepted this Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.
bd80 never sells your data to third parties. That is our fundamental commitment.
What information is collected
Bd80 collects information in two ways — directly from you and automatically through your use of the platform.
Directly Provided Information
- Name, email, and mobile number provided at registration
- Date of birth and address (for KYC verification)
- National ID or passport details (where applicable)
- Payment details (account number, transaction records)
- Information provided when contacting support
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Activity logs on the platform (pages visited, time spent)
- Gaming history and transaction records
- Information collected through cookies and similar tracking technologies
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Registration Information | Account management and verification | 5 years after account closure |
| Payment Information | Transaction Processing & Financial Auditing | 7 Years (Legal Requirement) |
| Gaming history | Ensuring Fairness & Dispute Resolution | 3 Years |
| IP and device logs | Security & Fraud Prevention | 1 Year |
| Support Conversations | Service Quality Improvement | 2 Years |
Purpose of data collection
Bd80 uses your information only for specific, legitimate purposes. We never collect data unnecessarily, and we never use it beyond the purpose for which it was collected.
- For account creation and management
- To verify identity (KYC) and confirm age
- To process deposits and withdrawals
- For customer support
- To prevent fraud and money laundering
- To meet legal obligations
- To improve platform services
- In Managing Responsible Gaming Programs
We obtain your consent before using your data for marketing communications. You may withdraw that consent at any time.
Data retention and security
Bd80 protects your data to the highest industry standards. Our security systems are regularly audited by independent third-party experts.
Technical Safeguards
- 256-bit SSL/TLS Encryption — applied to all data transfers
- Stored in database with AES-256 encryption
- Regular security audits and penetration testing
- Firewall and DDoS protection measures
- Real-time monitoring for suspicious activity
Organizational Safeguards
- Only authorized personnel can access data on a need-to-know basis
- All staff receive data protection training
- Third-party service providers are bound by strict confidentiality agreements
Never share your password or login details with anyone. bd80 staff will never ask for your password.
Data sharing policy
Bd80 never sells your personal information. Data may be shared only in the limited circumstances described below:
- Legal obligations: information may be disclosed under lawful order from a government or regulatory authority
- Payment processors: only the minimum data necessary to complete transactions
- KYC verification service: trusted partners for identity confirmation
- Fraud prevention: shared with industry-wide security networks (minimum data only)
Before sharing data with any third party, we verify that they adhere to the same privacy standards as bd80.
bd80 never shares your information with marketing companies or data brokers — not ever.
Cookie Policy
Bd80 uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored on your device.
Types of cookies we use
- Essential cookies: Essential for the platform to function and cannot be disabled
- Functional cookies: Remembers your preferences (such as language settings)
- Analytics Cookies: Helps us understand how the platform is being used
- Security Cookies: Prevents fraud and unauthorized access
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect how the platform functions.
Your Rights
You have several important rights over your personal information. bd80 fully respects each of them.
Right to access your data
You can request to know what information bd80 holds about you.
Right to Rectification
You can request a correction if any of your information is inaccurate.
Right to erasure
You may request deletion of your data under specific conditions.
Data portability
You can request a copy of your data in a standard, portable format.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Restrict Processing
You may request that data processing be restricted under certain circumstances.
To exercise any of these rights, contact bd80 support. Requests are typically handled within 30 days.
Minor Protection
Bd80 strictly enforces an 18+ policy. No one under the age of 18 is permitted to use our platform, and we never knowingly collect information from minors.
- Age is verified at the time of registration
- Accounts found to belong to minors are closed immediately
- Any collected data is securely deleted
If you suspect a minor is using bd80, contact support immediately. We will act quickly.
Third-Party Services
Bd80's platform integrates certain third-party services — such as payment processors, game providers, and analytics tools. These organizations have their own privacy policies.
- Payment processors receive only the minimum data required to process transactions
- Game providers: information necessary to deliver the gaming experience
- KYC service provider: for identity verification
These third parties are bound by confidentiality agreements with bd80 and may only use data for the specified purpose.
Policy Changes
Bd80 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this policy will be revised accordingly
- Registered email addresses will be notified of significant changes
- The updated policy takes effect 30 days after the changes are made
Continued use of the platform after a policy update will be considered acceptance of the revised terms.
Contact
If you have any questions about this Privacy Policy or how your data is protected, please reach out to our support team. We are always here for you.
- Live Chat: Available 24/7, with direct support in Bengali
- Email: [email protected] (typically responded to within 24 hours)
- Telegram support: via the app
To raise a data privacy concern, contact support and mention "Privacy Request" in your message. This helps us process your request faster.